Input rail in a low-budget country home panel (ABB Mistral 72U cabinet). Left to right: input breaker, voltage control relay, current priority relay (switches off unimportant lines), 'vacation mode' switch (disconnects everything except heating, refrigerator, ventilation and boiler room lighting), g. How to bundle electrical contractor services
Photo by Retired electrician on Wikimedia Commons, CC0 1.0

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How to bundle electrical contractor services

Bundling electrical work means grouping jobs by the customer decision behind them, then pricing each group against the hours and permits it really takes.

What to take away

  • Bundle by the decision the customer is already makinga dead circuit, a panel that cannot carry a new load, a tenant fit-out, a maintenance contract.
  • Price each bundle against journeyperson hours plus burden, permit fees, and travel, not against a competitor's advertised number.
  • Name the authority that governs the work in your state, or your province in Canada, before the quote goes out, not after the inspection fails.
  • Keep one person accountable for the price list, and review quoted hours against actual hours every month.
  • Never let a bundle promise an outcome that depends on an inspection you do not control.

Why bundling beats a task list

A customer does not shop for "circuit installation, receptacle replacement, panel work, and troubleshooting." They have one problem: the kitchen renovation stalled because the panel is full. Sell that.

A menu of tasks forces the customer to diagnose their own fault. Most cannot, so they call three contractors, compare hourly rates, and pick the cheapest.

A bundle answers the question they actually asked.

The bundles most residential and light commercial shops sell

Bundles most shops sell

BundleThe customer's problemWhat the price covers
Service call and repairSomething stopped workingDiagnostic time, one truck roll, minor parts, written findings
Panel upgradeNew load the existing panel cannot carryLoad calculation, permit, service equipment, utility coordination, inspection
Renovation rough-inKitchen, basement, or additionLayout, circuits, boxes, cable, rough inspection, trim-out
Tenant fit-outCommercial space needs occupancyDrawings, permit, distribution, lighting, emergency egress, final inspection
Maintenance agreementEquipment fails without warningScheduled inspection, thermal scanning, priority response, records

Each row is a decision, not a task. The customer can tell which one is theirs in about four seconds.

Bundles by Customer Decision

Bundle

Service call and repair
Something stopped working
Panel upgrade
Panel cannot carry new load
Renovation rough-in
Kitchen, basement, addition
Tenant fit-out
Commercial space needs occupancy
Maintenance agreement
Equipment fails without warning

Customer's Problem

Service call and repair
Diagnostic, truck roll, parts
Panel upgrade
Load calc, permit, inspection
Renovation rough-in
Layout, circuits, rough inspection
Tenant fit-out
Drawings, permit, egress, final
Maintenance agreement
Inspection, thermal scan, priority

Price Covers

Service call and repair
Panel upgrade
Renovation rough-in
Tenant fit-out
Maintenance agreement

To build one:

Bundles most shops sell

  1. Name the decision the customer already made.
  2. List the tasks inside the bundle and the tasks outside it.
  3. Estimate the hours, then check that estimate against your last five similar jobs.
  4. Add permit fees, materials, travel, and your target contribution margin.
  5. Write the quote on one pagescope, exclusions, price, permit, and payment terms.
  6. Quote it, then compare quoted hours with actual hours for a month.

What goes into a bundle price

Start with the hours the job really takes, not the hours you wish it took.

Bundle Price Formula

  1. Journeyperson hours x loaded hourly cost
  2. Add permit and inspection fees
  3. Add materials at cost plus markup
  4. Add travel and mobilization
  5. Add target contribution margin

Write it as arithmetic you can check:

bundle price = (journeyperson hours x loaded hourly cost)
             + permit and inspection fees
             + materials at cost plus markup
             + travel and mobilization
             + target contribution margin

Substitute your own figures. If the result is below what a competitor advertises, check your hours first. Most underpriced bundles are underpriced because someone estimated the job in a driveway.

Panel upgrades are the classic loss. The permit, the utility disconnect and reconnect, the inspection window, and the wait for the meter all consume hours nobody billed.

Who does the work, and who signs it off

A licensed electrician performs and signs the electrical work. An apprentice works under supervision at a ratio your state licensing board sets. A helper does not terminate conductors.

Roles to Cost in Every Bundle

  • Licensed electrician performs and signs work
  • Apprentice works under supervision
  • Helper does not terminate conductors
  • Estimator visits the site
  • Project manager chases inspection
  • Service coordinator books the truck
  • Administrator files the permit

That leaves the roles owners forget to cost: the estimator who visits the site, the project manager who chases the inspection, the service coordinator who books the truck, the administrator who files the permit, and you.

Name one person who owns the price list. When a bundle loses money twice, that person changes it or retires it.

Permits, code, and the authority having jurisdiction

Every bundle that touches wiring runs into a regulator. Who that is depends on where you work.

Who Regulates Electrical Work

Jurisdiction

Ontario
Electrical Safety Authority
British Columbia
Technical Safety BC
Alberta
Alberta Municipal Affairs
Quebec
Commission de la construction
United States
City or county building department

Authority

Ontario
British Columbia
Alberta
Quebec
United States

Installation rules come from the National Electrical Code as adopted by your state, or from the Canadian Electrical Code in Canada. Equipment must carry the listing the jurisdiction accepts, such as UL, or CSA in Canada. Confirm the current edition and the local amendments with the authority having jurisdiction.

Do not quote a code requirement from memory on a sales call.

Safety obligations that shape what you can sell

You cannot sell a bundle that requires your crew to work energized.

Hazards That Shape What You Sell

  • Shock
  • Electrocution
  • Musculoskeletal injury
  • Slips
  • Falls
  • Vehicle incidents

Vehicle incidents are also a hazard.

Arc-flash risk assessment, PPE selection, and lockout or de-energization procedures follow OSHA and NFPA 70E in the United States, CSA Z462 in Canada, and the equipment manufacturer's instructions, not a sales sheet. If a customer refuses a shutdown, that is a scope change, not a discount.

Do not write lockout steps into a customer-facing bundle. Name the requirement, price the shutdown, and let the qualified person on site apply the procedure.

What you may claim in the bundle description

Advertising claims must be truthful and supported, and endorsements must reflect honest experience with disclosed relationships. The Federal Trade Commission guide to advertising is the reference.

That rules out "guaranteed to pass inspection" and "lowest price in the city." It does not rule out "permit and inspection included" or "licensed electricians only," which you can prove.

Records the bundles depend on

A bundle is only as good as the paper behind it. Keep these items together:

  • the quote
  • the signed change orders
  • the permit number
  • the inspection result
  • the panel photos
  • the invoice

The IRS guidance on business records sets out the categories to retain: purchases, sales, payroll, assets, and other transactions. Your accountant decides how long, and your state regulator, or your province in Canada, may add its own retention rules.

Setting wages inside the bundle

The Bureau of Labor Statistics wage tables publish employment and wage estimates by occupation, industry, state, and metropolitan area. Use them as one input when you check whether your loaded cost is realistic for your market.

They are not a local rate. In Canada, a Red Seal journeyperson in a resource town and a residential service electrician in a US suburb are different numbers.

Worked example: twelve panel upgrades a month

Say a shop sells twelve panel upgrades a month. The estimator quoted six hours each. Actual hours average nine, and two jobs a month need a return trip for a failed inspection.

The figures here are illustrative. Say your loaded hourly cost is $95 an hour, which is what yours adds up to after wages, payroll burden, insurance, the truck, and non-billable time.

The owner does not need a new price list. They need the gap: three unbilled hours times twelve jobs, plus two return trips, times the loaded hourly cost. That figure is the monthly loss on the bundle.

Three unbilled hours across twelve jobs is 36 hours, or $3,420 a month. Two return trips at two hours each add $380. The bundle is losing about $3,800 a month.

Price the same job from those figures. Nine field hours at $95 is $855. Add a $150 permit fee, $300 in materials, $85 in travel, and a $700 target contribution margin. The bundle should be quoted near $2,100. A quote of $1,600 is the loss.

Permit fees vary by state and by utility, so check the local fee before you set the price.

The fix is either a higher bundle price or a tighter scope, and the owner can now see which one the market will bear.

Retiring a bundle

Review each bundle quarterly on three numbers: how many sold, contribution per job, and how often it ran over the quoted hours.

A bundle that sells well and loses money is a pricing problem. A bundle that sells poorly and runs clean is a marketing problem. A bundle that does both badly is gone.

Keep the historical price list for the record, and stop quoting from it.

Common questions

Do I need a separate permit for each bundle?

Usually the permit follows the work, not the package name. A panel upgrade and a renovation rough-in in the same house may need one permit or two, depending on the authority having jurisdiction. Ask before you quote, and put the fee in the bundle.

Can I bundle work I am not licensed for?

No. If the bundle includes a task outside your license class, either subcontract it to a licensed firm or leave it out. Your state licensing board defines the scope of your license, and an inspection failure on a bundled job costs more than the work was worth.

How do I handle a customer who wants only part of a bundle?

Quote the partial scope in writing with the exclusions named. A customer who declines the permit or the inspection is buying a different job with a different risk profile. Refer the electrical decisions to a licensed electrician and the code questions to the authority having jurisdiction.

Should the bundle price be fixed or hourly?

Fixed, for anything you can scope. Hourly invites the customer to manage your crew. Fixed pricing forces you to estimate honestly, which is the same discipline that keeps the bundle profitable. See the electrical contractor services guide.

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